We must apologize for the inconvenience of the phone choosing when it wants to work or not the past few weeks.  We have been working (constanting going at it) with AT &T and fixing it and it has been a frustrating process as we want you to be able to contact us at ALL times!!  The Tech is finally coming out today 2/26 to get us back to the old fashion Land Line and then we will not have any more issues with it working:). I appreciate your patience and for those of you that reached out to us via email or at drop off/pick up to let us know.